The eq668 FAQ is the first place to look when you have a question. We have put together answers to everything Pakistani players ask us most often — from how to register and make a deposit, to how bonuses work, how withdrawals are processed, and how to stay safe on the platform. If you do not find what you need here, the eq668 support team is available 24/7 via live chat.
All 40
Account 8
Deposits 6
Withdrawals 6
Bonuses 7
Games 7
Security 6
Account & Registration
8 questions
Go to the
Register page and fill in your details — username, password, full name, Pakistani mobile number, date of birth, and email. Verify your mobile number via SMS, accept the Terms and Conditions, and submit. The whole process takes under two minutes. Once registered, log in, make your first deposit of at least Rs 200, and your 100% welcome bonus is credited automatically.
You must be 18 years of age or older to register and play on eq668. Age is verified during the KYC (Know Your Customer) process, which is required before withdrawals are processed. Accounts found to belong to under-18 players are closed immediately.
No. Each person is allowed exactly one eq668 account. Duplicate accounts — whether created under the same name, CNIC, mobile number, device, or payment method — violate the Terms and Conditions. If duplicate accounts are detected, all accounts may be closed and balances withheld pending investigation.
eq668 requires a clear photo or scan of your Pakistani National Identity Card (CNIC) — both sides. In some cases, a selfie holding the CNIC or a proof of address may also be requested. KYC verification is typically completed within a few hours of submission. You can play after registering, but withdrawal capability is enabled only after successful KYC.
Go to the
Login page and use the Mobile OTP tab. Enter your registered Pakistani mobile number and eq668 will send a one-time code via SMS. Enter the code to access your account, then go to Account Settings and set a new password. If you no longer have access to your registered mobile number, contact support at
[email protected] for manual account recovery.
To permanently close your eq668 account, contact support at
[email protected] or via live chat. Before closure, any remaining real-money balance will be returned to your registered payment method. Note that permanently closing your account is different from self-exclusion — if you want a break rather than permanent closure, consider using the cooling-off or self-exclusion tools in your account settings instead. See the
Responsible Gaming page for details.
Yes. You can update your email address directly in Account Settings after logging in. Changing your registered mobile number requires identity verification and must be done via the support team at
[email protected], as the mobile number is linked to your account security and OTP login.
eq668 may temporarily suspend or restrict an account for several reasons: pending KYC verification, suspected duplicate account, a responsible gaming limit you applied yourself, or a security flag. In most cases the support team will contact you with the reason and steps to resolve it. If you have not heard from us, contact support via live chat to find out the status and get your account sorted quickly.
Deposits & Payments
6 questions
eq668 supports all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, Visa debit/credit card, and Mastercard. All transactions are in Pakistani Rupees (PKR) with no currency conversion fees. Mobile wallet deposits via Easypaisa and JazzCash are the most popular among Pakistani players due to their speed and convenience.
The minimum deposit on eq668 is Rs 200. This applies to all payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT transfers, and card payments. The Rs 200 minimum first deposit also qualifies you for the 100% welcome bonus.
Easypaisa, JazzCash, NayaPay, and SadaPay deposits typically credit within seconds. IBFT and card payments can take 5–15 minutes. If your deposit has not appeared after 30 minutes, first check that the payment was confirmed on your payment app (look for a transaction reference number). Then contact eq668 support via live chat with the transaction reference number and amount — our team can trace and manually credit confirmed deposits quickly.
eq668 does not charge any deposit fees. However, your payment provider (e.g. your bank for IBFT) may charge a small transaction fee on their end. Easypaisa and JazzCash deposits to eq668 are typically free of any network charges, but it is worth checking your mobile wallet's current fee schedule. The amount that arrives in your eq668 account is what you deposited — we do not deduct anything.
Standard maximum single deposit limits are set per payment method. For mobile wallets like Easypaisa and JazzCash, the limits are governed by the respective wallet's own transaction caps. For players who want to set their own voluntary limits lower than the platform maximum, deposit limits can be configured in Account Settings under the Responsible Gaming section. See the
Responsible Gaming page for details.
A failed deposit usually means one of the following: your mobile wallet has insufficient balance, your bank card has blocked online gaming transactions (common with some Pakistani banks — contact your bank to enable online international transactions), the amount entered does not meet the minimum threshold, or there is a temporary network issue. Try a different payment method, check your wallet balance, and contact support if the problem continues.
For verified accounts, Easypaisa and JazzCash withdrawals are typically processed in under 30 minutes. IBFT bank transfers settle within 2 hours during standard banking hours. Card withdrawals can take 1–3 business days depending on the issuing bank. Withdrawals submitted after midnight may be processed early the following morning.
The minimum withdrawal on eq668 is Rs 500. There is no maximum withdrawal limit for players in good standing with completed KYC. Very large withdrawals may be processed in instalments over 2–3 business days depending on payment method constraints.
Yes. KYC verification is mandatory before any withdrawal is processed on eq668. You can play and accumulate winnings without KYC, but the withdrawal request will not be processed until your identity has been verified. Submit your CNIC photos via the verification section in Account Settings — it usually takes a few hours.
eq668 does not charge fees on standard withdrawals. Your payment provider may apply their own fees (particularly for IBFT transfers — most Pakistani banks charge a small IBFT fee). The amount eq668 releases to you is the full amount you requested — we do not deduct anything from it.
If your Easypaisa or JazzCash withdrawal has been pending for more than an hour, contact eq668 support via live chat with your withdrawal request ID (visible in your transaction history). Common reasons for delays include pending KYC review, payment provider downtime, or a withdrawal that was flagged for a routine compliance check. Our team can give you a specific update and expected resolution time.
Yes, but only after the bonus wagering requirement has been met. eq668 bonuses carry a 20x wagering requirement on the bonus amount. For example, a Rs 1,000 bonus requires Rs 20,000 in total wagers before the resulting winnings can be withdrawn. Once the requirement is met, winnings convert to real cash and are withdrawable without restriction. Wagering progress is visible in your Account Settings under Bonuses.
Bonuses & Promotions
7 questions
New players on eq668 receive a 100% matched welcome bonus on their first deposit, up to Rs 50,000. Deposit Rs 200 minimum, and eq668 matches it — giving you twice the playing balance. The bonus is credited automatically within seconds of your first deposit, with no promo code needed. It carries a 20x wagering requirement on the bonus amount. Full terms at
Terms and Conditions.
A wagering requirement is the number of times you need to bet the bonus amount before you can withdraw winnings from it. eq668 uses a 20x requirement on bonus value. So if you get a Rs 2,000 bonus, you need to place Rs 40,000 in total bets (across any qualifying games) before those winnings become withdrawable. Slots contribute 100%, crash games 80%, Teen Patti and Andar Bahar 50%, and live table games 20% towards the requirement.
Yes. eq668 regularly runs promotions for existing players including reload bonuses on subsequent deposits, daily login streak rewards, cashback on net losses, tournament prize pools for slots and crash games, and seasonal promotions around events like Eid, PSL, and international cricket series. Check the Promotions section in your account after logging in for current active offers.
eq668 bonuses expire 30 days after they are credited. If the wagering requirement has not been completed by expiry, the remaining bonus balance (and any winnings derived from it that have not yet been converted to real cash) is forfeited. Your real-money balance is not affected by bonus expiry. You cannot extend a bonus expiry date, so it is worth checking your wagering progress regularly in Account Settings.
Referral and promo codes are entered during Step 3 of the registration process on the
Register page. There is a dedicated field for this. You cannot apply a referral code after registration is complete, so make sure to enter it during sign-up if you have one. If you were referred by an existing eq668 player and forgot to enter their code, contact support and they may be able to apply it manually within 24 hours of registration.
In almost all cases the welcome bonus credits within seconds of your first deposit. If it has not appeared after 10 minutes, first check that your deposit was confirmed and met the Rs 200 minimum. Then check your Bonus section in Account Settings — it may appear there separately. If it is still not there, contact support via live chat. This is uncommon and is usually resolved within minutes when reported.
Yes. eq668 periodically offers free spins on selected slots as part of reload and seasonal promotions. Free spins are credited to your account and can be used on the specified slot game(s) mentioned in the promotion. Any winnings from free spins are added to your bonus balance and subject to the stated wagering requirement before withdrawal. Free bet offers on sports and crash games are also available during major events — check the Promotions section in your account for current offers.
Games & Platform
7 questions
eq668 is fully optimised for mobile browsers on both Android and iOS — no app download is required. Simply open eq668.im in Chrome, Safari, or any modern mobile browser on your phone. The site is responsive, fast, and works well on Pakistani mobile networks. You can add it to your home screen for one-tap access. This approach means you always have the latest version without needing to update an app.
Yes. All games on eq668 use certified Random Number Generator (RNG) technology. Slots and table games from providers like Pragmatic Play and Evolution Gaming are independently tested and certified for fairness by third-party auditors. Crash games use provably fair algorithms, meaning you can verify each result independently. The RTP (return to player) for each slot game is displayed in the game information panel before you play.
Selected slots on eq668 offer a demo or free-play mode that allows you to try the game without using real money. Demo mode is a good way to learn the game mechanics before playing for real money. However, demo mode winnings are not real and cannot be withdrawn. Live casino games, crash games, and betting markets are only available in real-money mode. Log in to your account to access demo modes where available.
If you lose your connection mid-round, the game result is still determined fairly by the server. When you reconnect, the result will be reflected in your account history. For crash games, if you had an active bet and the multiplier was reached before your connection dropped, the bet is settled at the crash point — eq668's system records the result server-side regardless of your connection status. If you believe a round was not settled correctly, contact support with the round ID from your game history.
Yes. eq668's
Betting Odds section covers international cricket including PSL, Pakistan internationals, the IPL, and major ICC tournaments. Markets include match winner, top batsman, total runs, and live in-play betting during matches. Winnings from cricket bets are paid in PKR and can be withdrawn via any supported payment method.
Virtual sports on eq668 are computer-simulated versions of real sports — football, cricket, horse racing, and more — with outcomes determined by certified RNG algorithms. Matches run every few minutes, around the clock, regardless of real-world sports schedules. You place bets on the outcomes just like real sports betting. Virtual sports are a great option when there are no live matches on, and they run 24/7 on the
Virtual Sports page.
Security & Responsible Gaming
6 questions
Yes. eq668 uses 256-bit SSL encryption across the entire platform, the same standard used by major banks. All payment data is handled via PCI DSS-compliant infrastructure. Player funds are held in segregated accounts, separate from operating funds. The platform uses certified RNG games from regulated providers. Player identity data is stored securely and handled in accordance with eq668's
Privacy Policy.
Log in to your account and go to Account Settings, then Security. You will find an option to enable 2FA via SMS. Once enabled, every login from a new device or location will require a one-time code sent to your registered mobile number. 2FA significantly reduces the risk of unauthorised access and takes under a minute to set up. We recommend enabling it for all eq668 accounts.
eq668 will never ask for your password via SMS, WhatsApp, or email. If you receive a message asking for your password or directing you to a different website, it is a phishing attempt. Do not click any links, do not provide your password, and report it to
[email protected] immediately. Always ensure you are on the correct eq668.im domain before entering your login details.
eq668 offers cooling-off periods (24 hours, 7 days, 30 days, or 90 days) and self-exclusion (minimum 6 months or permanent). Both are available in Account Settings under Responsible Gaming. Cooling-off periods and self-exclusion activate immediately and cannot be reversed before the period ends. Your balance is preserved during a cooling-off period and returned on request during self-exclusion. See the full
Responsible Gaming page for all available tools.
Yes. eq668 allows you to set deposit limits (daily, weekly, monthly), loss limits (daily, weekly, monthly), and session time limits directly in Account Settings under Responsible Gaming. Limit reductions take effect immediately. Limit increases have a 24-hour cooling period before they apply, giving you time to reconsider. These tools are free, easy to use, and there is no judgment for using them — they exist precisely for this purpose.
eq668 collects only the personal data necessary to operate your account, verify your identity, process payments, and comply with legal obligations. Data is stored securely and is never sold to third parties. You can request a copy of your data or ask for it to be deleted by contacting
[email protected]. Full details are in the
Privacy Policy.
Still Have a Question?
The eq668 FAQ covers the most common questions, but it does not cover everything. If your question was not answered here, the fastest way to get help is the eq668 live chat — available on every page of the site, around the clock, seven days a week. Average response time is under two minutes, and agents have direct access to your account details so they can resolve most issues on the spot.
You can also email the support team at [email protected]. Email is best for non-urgent matters — expect a response within a few hours. For urgent issues like a missing withdrawal, a stuck deposit, or an account access problem, live chat is always faster.
Live Chat: Fastest Way to Reach Us
eq668 live chat is available 24/7 directly on eq668.im. Look for the chat icon at the bottom right corner of any page. Or email us at [email protected].
